At Finalgrow, we aim to provide reliable and efficient shipping services to ensure timely delivery of your orders. Here are the key points of our Shipping Policy:
Order Processing Time: We strive to process and dispatch orders within 1-5 days of receiving payment confirmation. However, please note that during peak seasons or promotional periods, order processing may take slightly longer.
Shipping Methods: We partner with reputable shipping carriers to deliver your orders safely and efficiently.
Shipping Fees: Shipping fees are calculated based on various factors, including the destination, package weight, and shipping method selected. The applicable shipping fees will be displayed at checkout before you complete your purchase. Shipping is free for order above Rs499.
Estimated Delivery Time: The estimated delivery time varies depending on the shipping destination and the chosen shipping method. Please note that unforeseen circumstances or customs delays may affect the delivery timeframe. You will receive a tracking number once your order is shipped, allowing you to track the progress of your package.
Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.
Undeliverable Packages: If a package is deemed undeliverable due to incorrect or incomplete address information provided by the customer, the package may be returned to us. In such cases, we will contact you to arrange for reshipment, but additional shipping fees may apply.
Order Status and Support: You can check the status of your order by logging into your account on our website or by contacting our customer support team. We are here to assist you with any shipping-related inquiries or concerns.
Please note that the shipping policy outlined here is a general guideline. For more detailed information regarding shipping to specific locations or any other shipping-related questions, please refer to our Shipping Policy page or contact our customer support team.